“Customer Value Management: The Secret to Acquiring & Maintaining Customers”

As business professionals, you know the importance of serving your customers.  But, do you know how to most effectively serve them at all critical points during the process, when your customers decide whether or not to do business with you and/or to refer you to others.  Do you know that not all customers’ wants and needs are created equally, and that it isn’t always wise to under-promise and over-deliver?  The insights provided in this session can enhance your bottom line.

“Values Alignment Workshop”

In this workshop you will explore how your business represents itself to the world and the expectations that are set in the minds of your customers.   You will assess how your core values, practices and daily actions must be modified to align with them.

“Time Management for More than Work”

It is said that we can’t really manage time; we can only manage our energy.  Everyone has the same 24 hours in a day.  This workshop uses as its base Habits 2 and 3 from Stephen Covey’s book, The Seven Habits of Highly Effective People.  In this session, you will learn to distinguish between importance and urgency and how to  steal energy from ineffective actions to provide more time for the things truly important in your life or business.

                 Office: 512-343-5433   ~   Cell: 512-657-8345    ~   lin@linscheib.com